[Evolution of the perception of the safety culture of healthcare professionals in a pediatric emergency department]. / Evolución de la percepción de la cultura de seguridad de los profesionales sanitarios en una urgencia pediátrica.

BACKGROUND AND AIM: Safety culture (SC) is a fundamental tool for minimizing adverse events and improving safety and quality of care. Our objective, therefore was to analyze the evolution of the SC of healthcare professionals in a pediatric emergency department (PED) after the implementation of a risk management system for patient safety based on the UNE:EN:ISO 179003 Standard and the execution of new safe practices for Joint Commission International accreditation. At the same time describe the current strengths and weaknesses. METHODS: Quasi-experimental, single-center study. All PED professionals participated in the study. An initial measurement of SC was performed through the Hospital Survey on Patient Safety Culture (HSOPS) questionnaire of the Agency for Healthcare Research and Quality adapted to Spanish in 2014. Pro-patient safety strategies were implemented between 2015 and 2022. A subsequent measurement was performed in 2022. RESULTS: The response rate in 2014 was 55% and 78% in 2022. On both occasions the group with the highest participation was nurses with 35.1% and 34.8%, respectively. Five dimensions improved after the interventions: frequency of adverse events (25.2%, p<0.001), organizational learning (25%, p<0.001), feedback and communication about errors (22.3%, p<0.001), non-punitive response to errors (6.5%, p = 0.176), and management support (4%, p = 0.333). CONCLUSIONS: The actions carried out had a positive influence on organizational learning and the frequency of adverse events reported and communication within the team. In contrast, the perception of SC did not increase.

[Evaluation of the effectiveness of a procedure for identifying patients with allergy in paediatric emergency rooms]. / Evaluación de la efectividad de un procedimiento de identificación de pacientes con alergia en urgencias pediátricas.

INTRODUCTION: Correct identification of the patient with an allergy is critical for patient safety, since it involves a potential risk of a serious adverse event (AE). Our Emergency Pediatric department has an integrated quality management and risk management system focused on the continuous improvement of patient care quality and safety, which incident reporting system could identified a potential risk arising from the registration of allergies in new computer softwares. As a safety barrier, an allergy identification procedure was implemented, using a sticker placed on the identification bracelet (RED: allergy; WHITE: non-allergies). MATERIALS AND METHODS: A descriptive study was conducted to evaluate, by direct observation, the correct identification of patients with allergy using this new protocol. The reports of incidents related to this procedure were analyzed. RESULTS: Of the 342 patients included, 327 (95.6% (95%:93.4-97.8%)) were correctly identified. Identification errors were most common in the group of patients with allergies [10 of 45; 22.2% (95%:10.1-34.4%) than in the non-allergic group: 5 of 297; 1.7% (95%:0.2-3.2); p<0.001)]. No AEs were reported. 2 quasi-incidents detected before reaching the patient were reported thanks of the protocol application. CONCLUSIONS: This procedure is a useful safety barrier and can be easily exported to other units. Further work is needed to promote the professional's adherence to the protocol and improve the correct identification of the patient with allergy.

[Evaluation of effectiveness of corrective measures arising from incident notifications in a paediatric emergency department]. / Evaluación de la efectividad de acciones correctivas derivadas de la notificación de incidentes en urgencias pediátricas.

OBJECTIVE: To analyse the effectiveness of corrective measures arising from the analysis of safety incident notifications in the Paediatric Emergency Unit. METHODS: A quasi-experimental, prospective, and single-centre study was carried out between 2015 and 2018. In the first phase, incidents notified throughout one year were analysed. Corrective measures were then implemented for 5 specific kinds of incidents. These incidents were finally compared to those notified within 12 months after the implementation of those measures. Results were expressed as relative risk and relative risk reduction. RESULTS: A total of 1587 safety incidents were notified (0.9% of patients treated) between January 2015 and December 2017. After implementation of corrective measures, there was a decrease in all kinds of incidents notifications analysed. The incidents related to patient identification were reduced by 60.9% (RR 0.39, 95% CI; 0.25-0.60), and those regarding communication between professionals were reduced by 74.5% (RR 0.25, 95% CI; 0.12-0.55). Incidents related to sedation and analgesic procedures totally disappeared. No significant reduction was found in incidents concerning the triage system, or in those related to rapid intravenous rehydration procedures. CONCLUSIONS: The implementation of improvement actions arising from the analysis of voluntary notification of incidents is an effective strategy to improve patient effective strategy to improve.